Liana Torres

Liana Torres is an experienced patient care and customer service professional currently serving as a Patient Care Coordinator at Plano Orthopedic & Sports Medicine Center since May 2023, where responsibilities include providing secretarial support for the billing and scheduling departments and managing office communications. Previously, Liana worked as a Care Coordinator at Texas Physical Therapy Specialists from October 2021 to April 2023, focusing on increasing patient volume and maintaining communication between providers and therapists. Prior experience at H-E-B from September 2018 to September 2021 involved enhancing customer satisfaction, supervising employees, and ensuring efficient operations. Liana Torres holds a Master's degree in Sports Management from the University of Southern Indiana, a Bachelor's degree in Exercise and Sports Science from Texas State University, and has completed a certificate in Fundamentals of Global Sports Management from NYU.