Desiree Rodriguez

Application Support Analyst at PlanSource

Desiree Rodriguez has several years of work experience in various roles. Currently, they work at PlanSource as an Application Support Analyst, a position they have held since December 2019. Prior to this role, they served as a Software Quality Assurance Specialist from June 2017 to December 2019, and as a Client Service Specialist Tier II from April 2015 to June 2017. Before that, they worked as a Technical Service Consultant from September 2014 to April 2015, and as a Client Support Specialist Tier 1 from February 2014 to September 2014, where they assisted employers and brokers in utilizing the PlanSource system and addressed day-to-day issues related to benefit administration. Desiree'searliest position at PlanSource was as an HCM Client Service Specialist Tier 1, a role they held from February 2008 to February 2014.

In addition to their work at PlanSource, Desiree Rodriguez also worked as a Counselor at Engelwood Neighborhood Center from June 2005 to May 2007.

Desiree Rodriguez attended Valencia College from 2005 to 2008. During this time, they pursued a field of study in Psychology. No specific degree was mentioned.

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Timeline

  • Application Support Analyst

    December, 2019 - present

  • Software Quality Assurance Specialist

    June, 2017

  • Client Service Specialist Tier II

    April, 2015

  • Technical Service Consultant

    September, 2014

  • Client Support Specialist Tier 1

    February, 2014

  • HCM Client Service Specialist Tier 1

    February, 2008

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