Desmond Neal has a diverse work experience spanning multiple industries. Most recently, they worked as a Project Manager at PlanSource, where they successfully managed 500 client accounts and projects using Salesforce, maintaining a 96% project completion rate. Desmond also implemented online training courses for clients and vendors, resulting in a 25% increase in client satisfaction. Additionally, Desmond conducted data analysis using Excel and Salesforce to track project progress.
Prior to their role at PlanSource, Desmond served as a Project Manager and Business Consultant at DLN Consulting LLC. In this role, they managed multiple projects simultaneously, ensuring timely completion and achievement of goals. Desmond effectively communicated with clients and team members to maintain high standards of project delivery. Desmond also gained experience working with small, medium, and start-up companies during this time.
Desmond's experience also includes a role as an AM at Enterprise Rent-A-Car, where they managed 40 accounts, both corporate and retail, resulting in a 25% sales increase. Desmond analyzed and audited rental agreements, leading to a 10% increase in converted accounts receivables. Desmond generated additional clientele through service calls and face-to-face meetings with business partners, resulting in a 15% increase in accounts.
Desmond began their professional journey as a Food Server at TooJay's Deli, Bakery, and Restaurant. Desmond worked there from November 2017 to March 2020. Additionally, Desmond had an internship experience at Enterprise Holdings, where they gained valuable industry insights from May to September 2019.
Overall, Desmond Neal has demonstrated strong project management skills, effective communication abilities, and a drive for achieving goals across various industries.
Desmond Neal attended the University of Central Florida from 2014 to 2019, where they earned a Bachelor of Science in Business Administration with a focus on Integrated Business. In 2022, they obtained a Project Management Certification from Google. Additionally, Desmond has completed several online courses on Lynda.com, including "Learning to be Promotable," "Developing Executive Presence," "Writing in Plain English," "Becoming a Better Team Member," and "Prezi." The exact months and years of completion for the Lynda.com certifications are not provided.
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