Rilana Cali is a seasoned professional with extensive experience in customer service and after-sales management. Currently serving as a Spezialistin Kundenanliegen in Grosskundenbetreuung at Planzer since October 2022, Rilana previously held the role of After-Sales-Managerin at Houseware.ch AG from March 2021 to September 2022. Prior to that, Rilana worked as an After Sales Service Specialist at Digitec Galaxus AG from June 2014 to August 2020, demonstrating a solid background in managing customer relationships and addressing post-purchase inquiries.