Simon M. has extensive experience in customer service and customer success roles, holding leadership positions at Plata Card as Head of Customer Service and at NAMES WORLD as Head of Customer Success. Previously, Simon M. served as Head of Customer Service, Listings & Content at Shopee in Mexico and held various managerial roles at TeleTech, including Sr. Manager of Quality, Insights and Analytics and Quality Assurance Manager. Additionally, Simon M. has experience as a Store Manager at Little Caesars Pizza. Education was attained at Universidad Valle Del Bravo.
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