Elizabeth B.

Elizabeth B. is a seasoned CX Growth Consultant currently with Engine23, focusing on enhancing customer health and strategy through improved operational systems. With extensive experience in go-to-market and customer strategy, Elizabeth has served as an Advisor at Plato and held the role of Growth Strategist on the CX team at Mutiny, where significant customer personalization initiatives were implemented. Prior to these roles, Elizabeth was the Head of Customer Success at Flatfile Inc., contributing to substantial company growth while fostering collaboration between technical and business stakeholders. Elizabeth began their career in customer support and technical roles at companies such as DataBank, EdgeWebHosting, University at Buffalo, and Kaplan Test Prep, developing a diverse skill set in customer relations and technical account management. Elizabeth holds a Bachelor of Arts in Linguistics from the University at Buffalo.