Diego Alonso

Diego Alonso is a seasoned professional with extensive experience in fraud prevention, payment operations, and customer support. Currently serving as a Senior Fraud Specialist at Pleo since July 2021, Diego's responsibilities include developing operational processes, optimizing chargeback procedures, and enhancing security measures. Previous roles include Payment & Fraud Specialist at Pleo, Payments, Fraud & Chargeback Specialist at ComeOn Group, and International Risk Support Account Specialist at Genesis Global Limited. Diego's foundational skills were developed in earlier positions such as International Customer Support Specialist at Designers Guild and Account Manager at El Internationale pret a porter, complemented by a solid educational background in digital marketing and sales.