Emma Wright currently serves as the Voice of the Customer & Knowledge Manager at Pleo since October 2022, following a role as Voice of the Customer Analyst. Prior experience includes positions at Klarna, where Emma managed vulnerable customers and worked as a Senior Quality Process Analyst, and the Student Loans Company as a Disabled Student Allowance Officer. Emma holds a Master of Arts in Philosophy from The Open University and a Bachelor's degree in Primary Education from York St. John University, alongside educational history from Polam Hall.
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