Jamal Issouquaein

Jamal Issouquaein is a highly experienced Senior TechOps Engineer currently at Pleo since January 2025, with a strong background in IT leadership and systems engineering. Prior to Pleo, Jamal served as Head of IT at Banked, where notable achievements included establishing IT systems across multiple regions, driving a 2.5x growth in headcount, and enhancing security measures which led to a significant reduction in findings during assessments. At DARE Technology Ltd, Jamal increased client retention and established effective training programs for systems engineers. Earlier roles included Desktop Support Engineer at Octopus, Help Desk Analyst at Robert Gordon University, and a Digital Technology Intern at GE, complementing a Bachelor's Degree in Computer Science from Robert Gordon University.