Alexey V Krasnichenko

Alexey V Krasnichenko is a seasoned professional with over a decade of experience in the technology sector, currently serving as a Quality Assurance Manager and Vendor Account Manager at Plesk since May 2013, focusing on enhancing technical support quality and implementing processes for growth. Previously, Alexey held various roles at Parallels from April 2009 to May 2013, including Technical Support Trainer, Team Leader of the Technical Support team, and Technical Support Engineer, where responsibilities spanned training support representatives and managing team performance. Alexey began a career in education as a Teacher Assistant at Krasnoyarsk State Pedagogical University from September 2002 to July 2005. Alexey holds a Master's degree in Computer Science and English from Krasnoyarsk State Pedagogical University.