Sofia Kim

Sofia Kim is a seasoned professional specializing in Post-Sales Management, with extensive experience in Technical Support, Implementation Projects, Customer Experience, and CRM operations. They have over five years of strategic leadership aimed at enhancing customer value and driving sustainable business results. Sofia previously held positions such as Enterprise Project Manager and Vice President of Onboarding, showcasing their ability to navigate complex operational structures. They have also engaged in academic leadership roles while earning a Bachelor's degree in Business Administration from Fundação Getulio Vargas and completing an Intensive Business Program at UCSD.