PlumChoice
Steven Miller is an experienced IT professional and graphic designer with a diverse background spanning over two decades. Currently serving as an IT Technical Support and Senior IT Specialist at PlumChoice since February 2009, Steven is adept at resolving hardware and software issues for PCs and laptops. Prior to this role, Steven worked as a Graphic Designer at CONFIGURATIONS and as a freelance graphic designer at Landrum Media, gaining expertise in marketing materials, web design, and trade show graphics. Earlier roles include Senior IT Technician at Convergys, where Steven provided technical support and client training. Steven has pursued ongoing education in cybersecurity and networking, obtaining certifications in ethical hacking and Cisco networking.
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PlumChoice
PlumChoice is a leading provider of certified cloud and technical support services to consumers and small businesses. In 2018, The Allstate Corporation (NYSE: ALL) acquired Plumchoice to be part of Allstate’s SquareTrade division. Plumchoice partners with retailers, OEMs and distributors to provide support solutions to customers needing help with setup, connectivity, Internet of Things (IoT) devices and Cloud services. PlumChoice has handled over 15 million tech support requests, delivering market-leading customer satisfaction scores, to empower customers to get the most out of their technology. For more information, visit www.plumchoice.com, call 1-866-811-3321, or send an email to sales@plumchoice.com