Sandy Mandair

Sandy Mandair has a diverse work experience spanning multiple roles and companies.

From 2000 to 2007, Sandy worked at Sprint as a Senior Systems Architect.

In 2009, Sandy joined TTEC as an Executive Director of Customer Success, managing a team of 15 reports in 5 countries and implementing processes that improved revenue capture and reduced penalties. Sandy then served as the Vice President of Global IT Client Services, responsible for sales engineering, technical account management, solutions analysis, and project management. Notably, Sandy decreased associate login time by 42% through optimization efforts, resulting in increased billable time.

Since 2019, Sandy has been working at Plume Design, Inc. Sandy started as the Vice President of delivery for the Americas, then became the Head of Customer Success and Support. Currently, Sandy holds the position of Chief Operating Officer.

Overall, Sandy Mandair's experience includes leadership roles in operations, customer success, support, and IT services.

Sandy Mandair has a solid education history. Sandy began their academic journey at the University of Northern Colorado from 1996 to 2000, where they pursued a Bachelor of Science degree in Psychology. Following this, they moved on to Colorado State University, attending from 2001 to 2003, and obtained a Master of Science degree in Organizational Development. Finally, they continued their education at the University of Denver - Daniels College of Business, where they achieved a Master of Business Administration (MBA) in Finance, studying from 2007 to 2010.