Karthik Janardhan

Karthik Janardhan is an experienced professional in the field of claims management and customer success, currently serving as the Assistant Manager - Claims at Plum since March 2022. Karthik manages a team exceeding ten members, focusing on achieving objectives and key results while ensuring the timely resolution of disputed hospital claims. Prior roles at Plum include Lead of Customer Success and Senior Claims Specialist, where Karthik handled high-priority cases and facilitated cashless claims processes. Karthik's background includes significant experience at BYJU'S, where responsibilities spanned from Senior Student Success Specialist to Business Development Associate, enhancing customer engagement and retention. Karthik began a career in education as a tutor before completing a Bachelor of Technology in Production Engineering from Vidya Academy of Science and Technology.