Chris Heiden most recently led Wells Fargo's Customer Science team. At Zillow Group, he led the data science efforts for its rentals group. Heiden has a history of deploying analytics toward driving rational decision-making within organizations. At JPMorgan Chase, he was co-inventor of a statistical method which allowed the bank to understand the financial value of services, such as bill pay and fee waivers. He later led corporate strategy analytics for Chase Bank before building the marketing analytics practice for Amazon Student Programs.