Washington Coutinho

Washington Coutinho is an experienced business executive with a strong background in customer service and sales management. Since March 2015, Washington has worked at Plural Industria Grafica as an Executivo de negócios, focusing on client prospecting and sales execution, as well as managing a client portfolio. Previously, Washington held the position of Analista de Customer Service, where responsibilities included sales order analysis, commercial and production support, and the oversight of billing and delivery processes. Throughout this role, Washington developed and controlled customer service indicators and presented satisfaction reports to the management team. Additionally, Washington has experience as an Assistente Fiscal and holds a Postgraduate degree in Production Engineering Management from Senai São Paulo and a Bachelor's degree in Business Administration from Universidade Paulista.