MacKenzie Ribbink

Mackenzie Ribbink is a skilled support operations analyst with extensive experience in customer service and product support. Currently at Pluralsight since November 2021, Mackenzie transitioned from a senior product support representative to support operations analyst, providing exceptional customer assistance through Zendesk. Previous roles include customer service representative at Request Foods, Inc., where responsibility encompassed managing all accounts, and employee support specialist at EDUStaff, LLC. Mackenzie's foundational experiences include various roles at Cornerstone University, such as food service worker and resident assistant. Mackenzie holds a Master of Business Administration in Project Management and a Bachelor's Degree in Business Administration and Biblical Studies from Cornerstone University, complemented by an early academic tenure at The University of Olivet.