We own over 13,500 homes, employ over 500 people and have an asset value in excess of £570m.

We are proud members of the 5% Club with over 5% of our workforce made up of apprentices, graduate trainees or work placements.

We are the Government’s Help to Buy Agent for the North West, building on our strong track record as a specialist in affordable home ownership

Government

Property Development

Plus Dane Housing

Plus Dane Housing's headquarters in Liverpool, United Kingdom

Ian Reed

Claire Dixon

Natalie Rose

Jess McKinlay

Jenny Bithell

Heidi Wood

Alex Grundy

Vicky Lockwood

The Management and Coordination team at Plus Dane Housing oversees organizational development, HR functions, youth engagement, project management, sustainability initiatives, transformation strategies, services for older residents, and overall performance and risk management. They ensure cohesive operations and strategic alignment across the company to support its mission of providing affordable home ownership and excellent housing services.

Management and Coordination

The Customer Service Team at Plus Dane Housing manages all aspects of customer interactions and support. Led by the Head Of Customer Experience, the team addresses inquiries, resolves issues, and ensures high levels of satisfaction. The Customer Access Team Manager and Officers facilitate smooth communication channels, while the Customer Relations Officer handles specific complaints and feedback. The Communications Officer ensures clear and efficient dissemination of information to residents.

Customer Service Team

The Finance and Income Management team at Plus Dane Housing oversees the financial health of the organization, ensuring efficient budget management and cash flow. This team works on income coordination, debt collection, and legal recovery to maintain financial stability. They also play a pivotal role in maximizing revenue streams and providing assistance to tenants regarding their financial obligations.

Finance and Income Management

The Maintenance and Support team at Plus Dane Housing ensures the wellbeing and satisfaction of residents by overseeing and conducting property repairs and maintenance. The team addresses legal disrepair issues, provides floating support services, conducts property surveys, coordinates repairs, and manages maintenance schedules to maintain the quality of the housing portfolio.

Maintenance and Support

The IT and Technology team at Plus Dane Housing ensures the smooth operation of all technological systems within the company. They manage and maintain hardware and software applications, oversee network infrastructure, and provide support to employees for any IT-related issues. Their role is crucial in optimizing the efficiency and security of the company's technological resources, thus enabling better service delivery for both employees and residents.

IT and Technology

The Procurement and Compliance Team at Plus Dane Housing ensures the company’s purchasing activities are efficient, cost-effective, and compliant with relevant regulations. The team oversees supplier relationships, contract negotiations, and adherence to legal standards, guaranteeing the integrity and sustainability of procurement processes across the organization.

Plus Dane Housing

Org chart

Teams

Management and Coordination

Customer Service Team

Finance and Income Management

Maintenance and Support

IT and Technology

Procurement and Compliance Team

Offices

Plus Dane Housing

Org chart

Teams

Management and Coordination

Customer Service Team

Finance and Income Management

Maintenance and Support

IT and Technology

Procurement and Compliance Team

Offices

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