Product Development and Innovation

About

The Product Development and Innovation team at PLUS Malaysia is focused on enhancing user experiences and implementing cutting-edge technologies across expressway services. This team collaborates to create innovative solutions, such as smart payment systems and customer engagement platforms, all aimed at streamlining operations and improving customer satisfaction. Through leveraging big data and digital initiatives, they drive strategic advancements that ensure PLUS remains at the forefront of expressway service excellence in the region.