Neha Firodiya

Neha Firodiya is an accomplished professional with extensive experience in business intelligence and analytics, currently serving as Manager at Plymouth Rock Assurance since March 2020. Prior roles include Lead Operations Research Analyst and Data Design Project Manager at Staples, where Neha significantly improved customer delivery metrics and optimized data processes using advanced tools such as SQL, Power BI, and Tableau. Neha's expertise encompasses building data pipelines, automating processes, and coordinating with cross-functional teams. Previous positions also include Business Intelligence Developer at Ahold and Systems Engineer at Tata Consultancy Services, alongside teaching and mentoring roles at Level Education and Northeastern University. Neha holds a Master’s Degree in Information Systems from Northeastern University and a specialized degree in Artificial Intelligence from the Massachusetts Institute of Technology.