PMA Companies
Nicole Cruz is a skilled Senior Business Analyst and Metrics Specialist in Managed Care at PMA Companies, responsible for developing advanced analytical reports and dashboards, troubleshooting database issues, and providing data management recommendations. Previous roles include Associate Manager at IntegriChain, where responsibilities encompassed training analysts, managing customer processes, and driving process improvements. Earlier experience at Teva Pharmaceuticals involved chargeback management and contract analytics, while earlier positions include roles in national billing and retail management. Nicole holds a Bachelor's degree in Business Administration from West Chester University and has completed additional coursework at the University of Pennsylvania.