Sydney James

Sydney James possesses a strong background in digital marketing and customer service, currently serving as SEM Manager at PMG since August 2020, with previous roles in the company ranging from SEM Senior Associate to Media Analyst. Prior experience includes a Customer Care Representative position at Fossil Group, Inc., where Sydney effectively resolved customer issues and enhanced the customer experience. Additional roles include a Corporate and Foundation Relations Student Worker at Baylor University, a Marketing Intern at DART, and a Finance Intern at thyssenkrupp Elevator. Sydney holds a Master of Science in Business Analytics with a focus on Consumer Analytics from Southern Methodist University and a Bachelor of Business Administration in Marketing from Baylor University.