Marcio Massari

Product Support Coordinator at Pmweb

Marcio Massari has a diverse range of work experience in the digital marketing and technology fields. Marcio most recently worked at Pmweb as a Product Support Coordinator, where they provided support for the development of CRM applications and projects. Prior to that, they held roles such as Product Support Technical Lead, SR Product Support Analyst, and Product Support Analyst, where they were responsible for customer service and technical support for various platforms and interfaces.

Before joining Pmweb, Marcio worked at Market-in Propaganda and Oliva Propaganda as a Digital Marketing Specialist and Digital Marketing Analyst, respectively. Marcio also gained experience as an IT Analyst at Kabuki Produções, where they focused on network infrastructure, website maintenance, and social media management.

Additionally, Marcio worked as a Digital Marketing Analyst at Criah Propaganda e Marketing, Leal Comunicações, and Impacto Jóias. In these roles, they were involved in website development, campaign planning, server maintenance, and telecommunications engineering.

Overall, Marcio Massari has demonstrated a strong background in digital marketing, customer service, and technical support across multiple industries.

Marcio Massari's education history begins in 2005 when they enrolled at the Instituto Superior de Ciências Aplicadas. Marcio completed their degree in Publicidade e Propaganda in 2009. In 2011, Marcio participated in an extension program at ESPM Escola Superior de Propaganda e Marketing, where they focused on Digital Marketing Strategies.

In addition to their formal education, Marcio has obtained several certifications. In 2020, they became a Salesforce Certified Marketing Cloud Consultant and a Salesforce Certified Marketing Cloud Email Specialist. In 2022, they earned the Oracle Cloud Support Specialist Assessment certification and the Oracle Responsys Marketing Platform 2021 Implementation Essentials certification. Earlier in 2022, Marcio completed the Formando Campeões: Liderança F.C. program at Escola Conquer. These certifications highlight their expertise in marketing and demonstrate their commitment to ongoing professional development.

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Timeline

  • Product Support Coordinator

    January, 2022 - present

  • Product Support Technical Lead

    May, 2021

  • SR Product Support Analyst

    September, 2020

  • Product Support Analyst

    March, 2019

  • JR Product Support Analyst

    July, 2018