Hakan Kalayci

Knowledge Engineer at PNA Group

Hakan Kalayci is an experienced Knowledge Engineer at PNA, specializing in Text Classification, LLMs, and RAG Chatbots within business contexts since September 2023. Concurrently, Hakan serves as a Supervisor in Contract Logistics Customer Service at Kuehne+Nagel, having held this role since April 2020. As the Owner of Gamers Royale since September 2018, Hakan also contributed as a Data Scientist at JADS MKB Datalab from September 2022 to August 2024 and was a Team Leader at Jumbo Supermarkten from July 2014 to December 2018. Hakan is pursuing a Master’s degree in Data Science in Business & Entrepreneurship at the Jheronimus Academy of Data Science and Eindhoven University of Technology, with educational milestones spanning from 2019 to 2024.

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United States

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PNA Group

PNA is expert in the field of knowledge management. We help organizations with knowledge-intensive challenges and establish the foundations for a sustainable and intelligent use of knowledge. PNA wants to allow space for innovation and prevent wastage of knowledge, time and money. To this end, we have developed the cogNIAM® method, which is suitable for optimizing every form of knowledge. We work for organizations that include ABN AMRO, ADP, the Dutch Tax and Customs Administration (Belastingdienst), the European Space Agency, Erasmus University Rotterdam, MoneYou, Obvion and VGZ. Our ideas are now the basis of current world standards for processes, business rules and information management.