Monica Jones

Monica Jones is a Software Quality Engineering Manager at PNC, responsible for managing over 50 Quality Engineers in both onshore and offshore settings for the Retail Digital Online Banking and Mobile Application platforms. With extensive experience in quality assurance, Monica has led System Integration Testing as a Senior Software Quality Assurance Engineer and developed QA and test plans throughout various development cycles. Prior roles include QA Analyst Sr. and SharePoint Administrator at RCG, Inc., and QA Lead at Irving Burton Associates. Monica began their career as a Quality Assurance Analyst at CGI. Educational qualifications include an MPA in Public Administration from Bellevue University and a BSBA in Marketing from Robert Morris University.