Joyce J.

Joyce J. has extensive experience in information technology, currently serving as a Senior Information Technology Associate at POAH Communities since May 2011, where responsibilities include software and hardware support, VOIP phone administration, and video conferencing. Joyce also performed Tier 1 to Tier 3 Technical Support duties, addressing complex technical issues. From June 2021 to June 2022, Joyce contributed as an Advisory Board Member for Design Thinking at Missouri State University, focusing on collaborative problem-solving and innovative, human-centered approaches. Earlier experience includes working at Multi Service from 2004 to 2009 as a Tier 2 Technician and Help Desk Manager, where duties involved installing equipment and monitoring system operations. Joyce J. holds a degree from DeVry University.