Katee Saffer

Katee Saffer is a seasoned customer support professional with extensive experience in various roles across several companies. Currently serving as Senior Creator Support in Support Operations at Podia since March 2020, responsibilities include training creators, onboarding new users, managing process changes, and addressing AUP violations. Prior to Podia, Katee was a Customer Experience Manager and Company Operations Coordinator at Cables & Sensors, where multifaceted responsibilities were necessary for a start-up environment. Katee also held roles at Bill.com, progressing from Tier 1 Customer Support Specialist to Customer Advocacy Team Lead, emphasizing leadership and advocacy. Earlier experience at Uber included progressive roles in customer support, highlighting exceptional problem-solving skills and customer satisfaction.