Alicia Pope

Alicia Pope is a Senior Business Systems Analyst at Podium, with extensive experience in business analysis and product management. Prior roles include Product Manager and Business Analyst at Pluralsight, where Alicia contributed to optimizing Salesforce CPQ and Zuora Billing systems. Alicia has also served as an Accounts Receivable Clerk, emphasizing continuous process improvement and compliance in financial management. Earlier positions include Human Resources Assistant Manager at Nordstrom, where Alicia managed financial planning and analysis, and Merchandise and Marketing Manager at Famous Footwear, overseeing merchandising and marketing strategies. Alicia holds a Bachelor's degree in Human Development with a minor in Business Management from Brigham Young University, along with a Certificate in Business Analysis from UC Berkeley Extension and certification as a Nursing Assistant from Mountainland Technical College.