Perla Lértora is a Technical Product Support Specialist at Podium since March 2025, bringing extensive experience in technical support and customer service. Prior to this role, Perla worked as a Technical Support Engineer at monday.com, where responsibilities included troubleshooting complex client inquiries and collaborating with business and engineering teams for efficient issue resolution. Previous positions include serving as Payroll and Billing Coordinator at Frontier Therapy, providing oversight on payroll processes, and holding various technical support roles at TELUS International, including support for Google Chrome and Google Workspace applications. Perla began a career in customer service at [24]7.ai and NCO Group, specializing in case management and customer inquiries. Perla holds a degree in Computer/Information Technology Administration and Management from Universidad Galileo.
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