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Timothy Conway-Hay

Director, Customer Management Systems at Point Broadband

Timothy Conway-Hay is an accomplished professional with a diverse background in customer management systems, product management, and technical solutions architecture. Currently serving as the Director of Customer Management Systems and Solutions Architect at Point Broadband since May 2022, Timothy has previously held key roles at IDI Billing Solutions, CHR Solutions, CentralSquare Technologies, Verified Person, Whidbey Telecom, and Erie Insurance Group, contributing significantly to software implementations, technical project management, and organizational leadership. With a Master of Science in Organizational Leadership and a Bachelor of Arts in Management Information Systems from Mercyhurst University, Timothy has a proven track record of enhancing client satisfaction and operational efficiency through strategic technical solutions and team management in the telecommunications and software sectors.

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Point Broadband

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Point Broadband is providing Internet services through its wireless broadband network to residential and business customers.