Nathan Searcy

Nathan Searcy has a diverse work experience, starting with their current position as an Implementation Technical Support Specialist at Point of Reference. In this role, they are responsible for managing customer advocate information and automating customer reference program functions.

Prior to their current position, Nathan worked as a Network Support Specialist at Toast, where they provided on-call and remote assistance for network-related issues. Nathan utilized their knowledge of hardwired and wireless devices and worked with tools such as Salesforce, Five9, Jira, Meraki Dashboards, and Ubiquiti Unifi networks.

Before Toast, Nathan worked at Wana Brands, where they held multiple roles. As a WANA R&D Chef, they innovated, researched, and developed new products, tested ingredients and flavors, and managed specific projects. Nathan created six new flavors and ten new products in one year for the national market. Nathan also worked as a Research and Development Assistant, contributing to the company's R&D efforts. Earlier, they served as a Confectioner, demonstrating knowledge of proper kitchen equipment use and maintenance, preparing edibles, and assisting with kitchen organization and sanitation.

Prior to their time at Wana Brands, Nathan worked at BDS Analytics as a Production Support Analyst. Nathan performed analytics research and validation, analyzed client data, and entered point-of-sale data into the company's proprietary database. Nathan also researched and cataloged new data for various brands.

Nathan has also gained experience in the financial information and services industry. Nathan worked as a Quality Assurance Engineer at IHS Markit, where they led testing in the AGILE methodology for desktop and mobile apps in the financial industry. Nathan also gained experience in reading and testing stock tables, quotes, and charts.

Additionally, Nathan worked as a Quality Assurance Engineer Contractor at Brooksource, supporting Markit On Demand. Nathan contributed to quality assurance efforts in the financial information and services industry.

Earlier in their career, Nathan worked at Mercury Payment Systems as a Quality Assurance Engineer Tech I and Tech II. In these roles, they tested software functionality, performance, and security. Nathan also supported terminal deployment and provided ongoing terminal support and troubleshooting.

Before entering the technology industry, Nathan served as a Head Chef/Kitchen Manager at Creekside Italian Kitchen at Durango Mountain Resort. Nathan prepared and cooked Italian cuisine at the resort.

Overall, Nathan Searcy has a solid background in technical support, research and development, quality assurance, and culinary roles. Nathan has acquired expertise in various industries, including software development, financial services, and the cannabis industry.

Nathan Searcy's education history begins in 1991 when they attended Lincoln Christian High School until 1993. Following this, they transferred to Lincoln Southeast High School and completed their studies there from 1993 to 1995.

In terms of higher education, Nathan is currently enrolled in a program at Trailhead by Salesforce, specializing in Business/Office Automation/Technology/Data Entry. This program started in 2022 and is set to conclude in 2024.

Additionally, Nathan holds a certification in the Basics of Tablet Manufacturing & Troubleshooting, which they obtained in October 2020 from Natoli Engineering Company Inc.