Ricardo Louro

Ricardo Louro is an Information Technology Operations Engineer with extensive experience in end-user support and IT operations. Currently employed at Point72 since February 2021, Ricardo's responsibilities include diagnosing software and hardware issues, troubleshooting, and maintaining IT systems, with expertise in Microsoft Active Directory and various applications such as Office 365 and Bloomberg. Prior roles include IT Specialist at Ricoh Poland, IT Support Specialist at Nordea, and Helpdesk Team Leader at Meo SA, where leadership involved team performance monitoring and goal setting. Additionally, Ricardo has held positions as Senior Helpdesk Technician at Barclays Corporate Banking and IT Specialist at Banco BPI, focusing on network configurations and technical support. Educational credentials include a Bachelor's degree in Computer Science from The University of Bolton.