JA

Jarid Arnold

PointClickCare

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JA

Jarid Arnold

Manager, Product Support Leads

Jarid Arnold is a seasoned Technical Account Manager currently at PointClickCare, where responsibilities include managing enterprise-level client relationships and leading technical operations, achieving a 30% reduction in issue resolution times. In addition to this role, Jarid serves as a Company Advisor at Big Idea, Inc., focusing on scaling operations and revenue strategies. Previous experience includes positions as a Sr. Application Support Analyst at BAYADA Home Health Care, a Technical Systems Analyst at HealthShare Exchange, and an IT Analyst at Computer Aid, Inc., providing technical support and leadership. Jarid holds an MBA in Health Care Administration from the University of Delaware and a B.S. in Digital Forensics from Commonwealth University-Bloomsburg.

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