Rita Lo

Rita Lo is an accomplished product owner and business analyst with extensive experience in the financial and healthcare industries. Currently serving as a Product Owner/Product Leader for the financial module at PointClickCare since July 2015, Rita excels in translating customer needs into actionable product roadmaps and managing projects for billing, regulatory, and general ledger products. Previous roles include serving as a Senior Business Analyst for integrations at PointClickCare and a business analyst for major strategic projects at The Marketing Store, focusing on CRM programs for Nissan. Rita's foundational experience spans various roles that include fraud control, process improvement, and research, underpinned by a Master's Certificate in Business Analysis from the Schulich School of Business and a Bachelor's degree in Animal Science from the University of Guelph.