Stephanie Naranjo Csm®

Stephanie Naranjo CSM® is a seasoned professional with extensive experience in agile project management and product operations. Currently serving as the Scrum & Product Operations Lead at Points since March 2020, Stephanie facilitates cross-team alignment and manages dependencies to enhance the company's loyalty experiences. Prior roles include Scrum Master positions at Flipp and Smooth Commerce, where Stephanie contributed to retail technology innovations and mobile app development. Earlier experience includes customer service management at GoodLife Fitness and project coordination for the Ministry of Interior in Ecuador. Stephanie holds an Advanced Project Management & Strategic Leadership diploma from Lambton College and a Bachelor's degree in Interior Architecture from Universidad de Las Américas.