Shatall Cooke

Shatall Cooke currently serves as the Omni Channel Contact Center Director for EMEA at Ralph Lauren since March 2021. Prior to this role, Shatall held various positions at UNIQLO from November 2005 to February 2021, including Head of Customer Operations for Europe and Customer Experience Manager for Europe, as well as roles in project management and e-commerce warehouse operations. Shatall began the career as a Retail Supervisor at UNIQLO. Educational background includes a Bachelor of Laws (LLB) degree from Kingston University, completed in 2008.