Heather Poulsen

Heather Poulsen is a senior market research analyst at PCNA, leading market research initiatives to enhance customer experience and drive business growth. Previously, Heather worked as a marketing researcher at Kickstand, supporting sales efforts through owned market data. An assistant research analyst at Texas State University, Heather managed data collection for research on health communication. With a Master's in Organizational Communication Studies from Texas State University and a Bachelor's in Public Relations from The University of Texas at Austin, Heather has robust experience in public relations, having held positions at Genesis Joy House Homeless Shelter as a communications consultant, and at 10Fold Communications and Treble as a public relations account executive.