Tze Siung Lai

Tze Siung Lai leads the transformation of Pomelo regional operations to achieve scalability and sustainable high performance. Tze is tasked with setting up main verticals within Operations team to create deeper focus in Warehouse Fulfillment, Logistics Management and Customer Experience, interweaved by horizontals of Operations Technology and Project Management to create synergy within Operations in technology development, data analysis & process improvements & project implementations.