Petra De Deyn

Saas Customer Support Team Lead at Pontera

Petra De Deyn has a diverse work experience in various roles and industries. Petra is currently working as a Customer Success Specialist at Pontera, starting in November 2022. Prior to that, Petra worked as a Freelance Graphic Designer at Productive Petra from September 2020. Petra also served as a Sales Development Representative at Blink - The Frontline App from October 2021 to July 2022.

In addition, Petra has worked as a General Manager at Poke Poke for a brief period from January 2021 to May 2021. Before that, they worked as a Canvasser at Grassroots Team from February 2019 to March 2020. Petra gained experience in healthcare as a CNA at Grand Rapids Home For Veterans from September 2017 to October 2018. Petra also worked as a self-employed CNA from January 2016 to October 2018.

Petra's work experience also includes volunteering at Youthcamps from April 2011 to July 2016. Overall, they have gained skills and expertise in customer success, graphic design, sales development, management, canvassing, healthcare, and volunteer work.

Petra De Deyn's education history begins in 2017 when they attended Grand Rapids Community College. However, no specific degree or field of study is mentioned during this period. Moving forward, they pursued a Bachelor's degree in International Relations with a minor in French at Grand Valley State University from 2018 to 2019. Then, in 2020, Petra enrolled at King's College London, where they obtained a Postgraduate Certificate in International Security in 2021.

In addition to their formal education, Petra has also obtained several certifications. In November 2021, they completed the Cold Calling Bootcamp at Sales Impact Academy. In December 2021, they obtained certifications in Outbound Prospecting and Cold Email Prospecting Bootcamp from the same institution. Continuing their professional development, they acquired certifications in Sales Fundamentals from Pareto Law in January 2022, and two more certifications, namely, Prospecting Through Sequences and Negotiation Through Tactical Empathy, from Sales Impact Academy in the same month/year.

Links


Timeline

  • Saas Customer Support Team Lead

    January 1, 2024 - present

  • Customer Success Specialist

    November, 2022