Kazi Ishrat Hashem

Kazi Ishrat Hashem has a diverse work experience in the housing and business support sectors. Kazi Ishrat currently holds the position of Head of Business Support at Poplar HARCA since 2020. Prior to this, they served as the Housing Services & Governance Manager at Clapton Park Management Organisation Ltd from 2017 to 2020, where they successfully led various initiatives and teams.

From 2014 to 2017, Kazi worked as a Business Development Manager at the London Borough of Lambeth. Here, they played a key role in improving the business side of income collection and operational management. Kazi Ishrat achieved significant results, including saving the organization money by empowering officers to represent in court and implementing procedures for service charge collection.

Before joining Lambeth, Kazi had experience with Lambeth Living, where they served as a Welfare Solutions Officer and provided support to residents affected by welfare reforms. Kazi Ishrat also worked as an Income Officer and Income Assistant during their time there, gaining expertise in rent accounts, arrears collection, and customer service.

Overall, Kazi Ishrat Hashem's work experience showcases their strong leadership qualities, strategic thinking, and ability to implement service improvements in the housing sector.

Kazi Ishrat Hashem pursued a Bachelor of Laws (LL.B.) degree in Law from the University of East London, from 2006 to 2009. In addition to their formal education, they obtained the APM Project Management Qualification from the Association for Project Management in January 2015. Furthermore, they obtained the PRINCE2 Agile® Foundation & Practitioner certification from PRINCE2.com in November 2022.