Cillian O'Brien has extensive experience in customer success and quality management, having worked at Voxpro from 2010 to 2011, where they held various roles focusing on quality assurance and training for Google Enterprise Technical Support. From 2018 to 2020, Cillian served as a Senior Customer Success Manager at Poppulo, managing client portfolios and ensuring satisfaction and retention through strategic account management. Most recently, they have been a Senior Customer Success Manager at patientMpower since 2022, providing support and advocacy for clients, while focusing on customer renewals and re-engagement plans. Cillian holds a degree from University College Cork, completed in 2010.
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