Brandi Pierce

Brandi Pierce is a seasoned professional with extensive experience in the hospitality and timeshare industries. Currently serving as a Senior Support Specialist/Quality Assurance at Porch Group since March 2019, Brandi conducts audits and high-level service escalations to enhance operational efficiency. Prior experience includes managing owner services at Vacation Leisure Maintenance, overseeing timeshare ownership transfers, and processing maintenance fee payments. Brandi also held roles at Wyndham Vacation Ownership and Welk Resorts, focusing on guest services and owner education. Earlier positions involved reservations and front desk supervision, showcasing a comprehensive understanding of customer service and operational management. Brandi holds a General Education High School Diploma from Lincoln High School, obtained in 1998.