Stefanie Meltzer is an experienced professional in customer experience management and digital transformation, currently serving as the Manager of Customer Experience & Digital at the Port of Amsterdam since November 2018. Prior to this role, Stefanie held positions including Customer Excellence Manager at de Bijenkorf, where responsibilities included implementing a premium service strategy, and Digital Marketing Manager at powerpeers, where the brand and platform were launched. Previous experience at Nuon encompassed two managerial roles focused on customer experience and marketing value-added services. Other notable positions include Senior Campaign Marketeer at XS4ALL Internet BV and Senior Marketing Manager at Nuon, along with a background in product management at Interxion. Stefanie earned a degree in Industrial Design Engineering from Delft University of Technology and has a strong educational foundation from Stedelijk Gymnasium Nijmegen and Nyenrode Business University.