Matthew Rosales has a diverse work experience starting with their role as an Airport Operations Specialist - Airfield at Port of Portland, where they provided oversight and responded to various operational situations at the Portland International Airport. Matthew then worked as a Customer Relations Specialist, managing customer service and increasing revenue at the PDX Conference Center. Matthew also worked as a Trust and Safety: Payment Fraud Analyst at Mercari, where they mitigated risks and proposed ideas to reduce fraud on the platform. Prior to that, they had a sales role at IKEA Group. Matthew also gained customer experience skills as a Customer Experience Specialist at Airbnb, where they provided personalized support to users. Additionally, they held multiple roles at the University of Portland, including Captain of the Men's Lacrosse Team, Front Desk Staff at the Recreation Center, Fundraising Coordinator, and Student studying Global Business and German Studies. Matthew's early work experience includes being a Ride Operator at LEGOLAND California Resort.
Matthew Rosales earned a Bachelor of Business Administration (B.B.A.) degree in Global Business with a focus on Marketing Management and a minor in German Studies from the University of Portland. Matthew attended this institution from 2010 to 2014. In 2012, they also obtained the B1 Zertifikat Deutsch Österreich from the Österreichisches Sprachdiplom Deutsch.
April, 2019 - present
September, 2017
Transformation Change Director - (global Operations, Logistics, And Cross-functional Business) at Nike
Senior Associate - Project Lead at Great Schools Partnership
IT Project Manager at Austrian Airlines
People Operations Coordinator at dbt Labs
Senior Business Affairs Lead at Airbnb