Port Washington State Bank
Courtney Lucas has a diverse background in customer service, hospitality, and event management. Currently serving as a Customer Service Representative at Port Washington State Bank since July 2019, Courtney specializes in cash handling and customer relationship building. Previous experience includes working as a Secondary Operator at Exacto Spring, where order fulfillment and team collaboration were key responsibilities, and an Event Management and Marketing Intern at Shully's Cuisine and Events, focusing on guest satisfaction and event coordination. Courtney's early career also encompasses a Barista role at Kohler Co., emphasizing customer interaction and service efficiency, as well as an internship at The American Club, where duties included guest relations and staff supervision. Courtney holds a Bachelor’s degree in Hospitality and Event Management from Concordia University-Wisconsin, earned in 2019.
Port Washington State Bank
Port Washington State Bank (PWSB) is a community bank serving the needs of Southeastern Wisconsin, specializing in business banking, retail banking and mortgage lending. The secret to their 120-year longevity is putting customers and communities at the center of their business. That focus has led them to offer customers a personalized experience with a blend of 21st century technology. PWSB takes customer service seriously. On the personal banking side, they take pride in knowing many customers by name. For business clients, they focus on being responsive and reliable partners. To deliver on both promises, they retain and train top talent in the market by focusing on learning and development, employee engagement and shared experiences. PWSB invests in the community with donations, sponsorships and volunteer hours to support parks, pastimes and local events for the next generation to experience.