Tirza Prummel is a dedicated professional with a Bachelor's degree in Bedrijfskunde from Windesheim, obtained in June 2022. Currently serving as a Junior Adviseur Procesmanagement at Portaal since August 2022, Tirza previously held a position as a Stagiair PPI at Vereniging Eigen Huis, where the focus was on optimizing the complaints handling process using Lean principles. Additional experience includes roles as a Junior Social Media Specialist at Sales Architects, which was followed by a Stagiair in Sales & Marketing at the same company, as well as an internship in event management at Bouw & Infra Park. Early career experiences include positions at Subway, Jumbo Supermarkten, and Albert Heijn, showcasing a strong foundation in customer service and retail.