Michael Bouck

Michael Bouck is an experienced professional with a strong background in digital product management and business analysis, currently serving as a Senior Digital Product Owner at Portland General Electric since October 2011. Bouck has successfully overseen 27 releases of a key digital product, achieving an 81% increase in user satisfaction and adoption within nine months. Prior roles include Senior Technical Business Support Analyst, where responsibilities included daily operational support for critical systems and serving as the primary product owner for an automated callout system, and Business Systems Analyst, focusing on a multi-million-dollar Customer Information & Billing System implementation. Bouck's earlier career includes positions in customer service and youth ministry, as well as a Bachelor's degree in Organizational Leadership from Simpson University.