Porto
Bruna Japkar is an experienced professional in operational control and performance analysis, currently serving as an Analista de Controle Operacional at Porto since April 2024. Prior to this role, Bruna held the position of ANALISTA DE PLANEJAMENTO E CONTROL DESK PL at EF English Live Brasil from December 2018 to April 2024, focusing on call strategy management and performance indicators. Bruna's career began at Contax, where various roles spanned from Analista de Performance to Operador de Cobrança, emphasizing operational strategies, productivity studies, and customer service. Bruna holds a Bachelor's degree in Technology in Management Processes from Anhanguera Educacional, earned between 2017 and 2019.
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Porto
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Porto Seguro SA is a Brazil-based company primarily engaged in the automobile insurance sector. The Company's activities are divided into six business segments: Car insurance, which offers automobile insurance products; Health insurance and plans, which provides health and dental insurance policies and healthcare plans; Life insurance and pension plan, which includes life insurance products and management of pension plans; Other insurance, which provides other non-life insurance policies; Financing, which is involved in the credit transactions, and Other, which mainly includes insurance services provided in Uruguay. In addition, the Company offers a range of services not related to insurance activity, such as electronic protection and surveillance and distribution of automotive parts. The Company is controlled by Porto Seguro Itau-Unibanco Participacoes SA.