Shafinaz Hasny

Shafinaz Hasny has over 15 years of experience in various management roles, primarily at Pos Malaysia Berhad since June 2013. As an Assistant Manager, Shafinaz oversees performance management for 14,000 staff members, coordinates license management, and manages budgeting and financial processes in ICT. Previous roles include quality and customer experience management at Scicom (MSC) Bhd, where Shafinaz supervised compliance audits and improved service quality through analytical feedback. Shafinaz's educational background includes an Executive Master in Business Administration from Open University Malaysia and a Bachelor's Degree in Mechanical Engineering from International Islamic University Malaysia.