Kristina Maimer

Kristina Maimer's work experience includes:

- Conversational AI Designer (Voice and Chat) at Posh Technologies, starting in December 2022.

- Sr. AI Conversation Designer/Consultant at Drift from September 2021 to December 2022.

- AI Conversation Designer at Drift from May 2021 to September 2022, where they owned the design of AI chatbots, partnered with clients from various industries, and optimized bot flow and conversational quality.

- Translator (maternity leave cover) at nal von minden GmbH from November 2019 to November 2020, where they translated contracts, marketing material, and press releases from German to English.

- Guest Services at TDY Homes from April 2019 to November 2019, providing support and information to individuals transitioning to life in Germany.

- Medical Transcriptionist at University of Calgary from July 2015 to May 2018, reviewing medical communication and working with voice-recognition software.

- Member Services and Rentals Specialist at MEC from April 2013 to April 2015, organizing climbing and camping trips, onboarding new hires, and providing excellent customer service.

- English Language Instructor at Wall Street English from May 2011 to June 2012, developing custom content and lesson plans for large clients.

Kristina Maimer holds a Bachelor of Arts (BA) degree in History and Sociology from the University of Alberta. Kristina also has a certificate in Medical Transcription/Transcriptionist from the Southern Alberta Institute of Technology (SAIT). In addition to their formal education, they have obtained several certifications including Cognigy Academy | Conversation Design Kurs from Cognigy in November 2022, Chatbot Building Essentials from Coursera in April 2021, Playbook Basics Certified from Drift in November 2021, and Conversational Marketing Certified from Drift in May 2021.